Refund Policy

1. Free and beta access

Demo and unpaid early-access use of ApplyOnce is free. No payment means no refund is due.

2. Paid subscriptions

If you purchase a paid plan, fees are billed according to the plan you select (for example monthly or annual). Unless stated otherwise at checkout, subscriptions renew until canceled.

3. Cancellation

You may cancel a paid subscription at any time by emailing billing@applyonce.net from the account billing email. Cancellation stops future renewals. Access typically continues through the end of the current paid period.

4. Refunds

• 14-day cooling-off (new paid subscriptions): If you are a new paying customer and request a refund within fourteen (14) days of the first charge, and you have not made substantial production use of the Service, we will refund that first charge.
• Billing errors: Duplicate or clearly incorrect charges will be corrected or refunded after we verify them.
• Service failure: If ApplyOnce is unavailable for a prolonged period due to a failure on our side and we cannot provide a reasonable workaround, contact billing and we will consider a pro‑rated credit or refund.
• No refunds for change of mind after heavy use: After the cooling-off window, or after substantial production use (for example publishing live candidate links and collecting applications at scale), fees for the current period are generally non-refundable.

5. How to request a refund

Email billing@applyonce.net with:

• Account email
• Approximate charge date and amount
• Reason for the request

We aim to respond within five (5) business days. Approved refunds are returned to the original payment method when the provider allows it.

6. Chargebacks

Please contact us before filing a chargeback so we can help. Fraudulent chargebacks may result in account suspension.

7. Contact

Billing questions: billing@applyonce.net.